PRIVACY, MODERATION OF USE AND ACCEPTABLE USE POLICIES
Center Court Pickleball Club is committed to respecting each Customer’s privacy. Once Customer chooses to provide personally identifiable information, if any, it will only be used in the context of Customer’s business relationship with Center Court Pickleball Club.
1.2 Personally Identifiable Information.
The types of personally identifiable information collected include, but are not limited to, name, username, contact and billing information and/or transaction and credit card information. Data collected online may also be combined with information provided during ownership registration of Center Court Pickleball Club products and services. In order to tailor subsequent communications and continuously improve products and services, Center Court Pickleball Club may ask Customer to voluntarily provide information regarding Customer’s business interests, demographics, product experience and contact information. Center Court Pickleball Club strives to keep Customer’s personally identifiable information accurate. Center Court Pickleball Club is committed to ensuring the security of Customer’s information. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of such information, appropriate procedures are in place to safeguard and secure the information collected. Center Court Pickleball Club uses encryption when collecting or transferring sensitive data such as credit card information.
1.3 Use of Information.
1.4 Storage of Information.
As part of Services, Center Court Pickleball Club may store and process Customer’s personal information, including but not limited to data, texts and/or voicemails in encrypted form at location(s) in the United States. This information will be stored at a secure location(s) with limited access by designated employees; it will be password protected; it will not be provided to third parties without your consent; it will be deleted at your request; and it will be provided to law enforcement officials if required in accordance with the laws of the United States.
Customer’s personal information will be protected to the same degree as required by Canadian law, if applicable. Customer agrees to the storage and processing of its data in the United States.
2. Moderation of Use Policy.
The use of any Services that cause a disruption in the network integrity of Center Court Pickleball Club’s and/ or its Providers’ networks and systems, whether directly or indirectly, is strictly prohibited. This may include, but is not limited to, IRC servers, adult-content servers, bots, webpages hosted on any Center Court Pickleball Club servers (if applicable), servers connected to a Center Court Pickleball Club provided circuit or shared networks.
3. Acceptable Use Policy (“AUP”).
Customer agrees that it shall not use Services in any illegal, fraudulent, improper, inappropriate and/or unauthorized manner, including, but not limited to (provided, the following is not exhaustive and is provided solely as guidance to Customer), the following: Customer shall (a) comply with all applicable laws, regulations and rulings regarding the use of Services; (b) comply with the General Terms of Service and any applicable Additional Terms of Service; (c) not infringe on the intellectual property rights of any person or entity; (d) not violate the privacy of others; and/or (e) not otherwise violate this AUP. Customer is ultimately responsible for any and all activity that originates from Customer’s use of Services regardless of Customer’s knowledge of such activity, this includes, but is not limited to, activity by any of Customer’s end users, employees, friends, guests, invitees, licensees, customers, agents and/or any third party. Center Court Pickleball Club does not accept any responsibility for injury to Customer or any of its end users, employees, friends, guests, invitees, licensees, customers, agents and/or any third party that results in inaccurate, unsuitable, offensive, illegal and/or unlawful communications.
Moderation of Use and Acceptable Use Policies © Center Court Pickleball Club DBA Broadband Voice, LLC, October 2019. All rights reserved. applies to security breaches of Customer’s own systems by third parties who launch attacks from Customer’s system(s). It is absolutely imperative that Customer takes proper precautions to ensure the security of their systems if connected to Services. Customer is liable and accountable for any activity originating from Customer’s use of Services provided by Center Court Pickleball Club and that are deemed to be in violation of this AUP.
4. Remedies; Risk of Loss.
In the event of any activity which could be considered deliberately or otherwise abusive or in violation of the Moderation of Use Policy or AUP, Center Court Pickleball Club reserves the right to modify, suspend and/or terminate Customer’s account and/or any Services, immediately without advance notice. Center Court Pickleball Club reserves the right, at its sole and absolute discretion, to make a determination of what constitutes a violation and/or abuse of the Moderation of Use Policy or AUP and Customer agrees that Center Court Pickleball Club’s determination is final and binding on Customer.
4.2 Risk of Loss.
Customer, and not Center Court Pickleball Club, shall bear the risk of loss arising from unauthorized or fraudulent use of Services, except to the extent that all of the following apply: (a) Customer notified Center Court Pickleball Club of the problem; (b) the problem was solely within Center Court Pickleball Club’s control; and (c) Center Court Pickleball Club negligently or willfully failed to correct or prevent such problem. 4.3 Notice. Center Court Pickleball Club vigorously pursues all instances of abuse. If Customer feels it has been attacked or spammed, please notify Center Court Pickleball Club and appropriate action can be taken. Dated and effective as of October 1, 2023.
B. Refund Policy.
Thank you for shopping with Center Court Pickleball Club. Please review the following policies regarding the checkout process, purchases, and our refund policy. By making a purchase on our website, you agree to comply with and be bound by these policies.
1. Checkout Process:
When making a purchase, please ensure that all information entered during the checkout process is accurate, including address details and payment information.
Review your order carefully before completing the purchase to avoid any errors.
2. Purchase Confirmation:
Once your order is successfully placed, you will receive an order confirmation email containing details of your purchase.
Please keep this email for your records.
3. Payment Methods:
We accept ACH and most Credit Cards for online purchases.
Payment is processed upon confirmation of your order.
4. Lesson, Clinics, League and other Events:
Fees are non-refundable. However, if club cancels, a refund will be offered.
5. Cancellation of Membership:
Memberships can be canceled with written notice at least  days before the next billing cycle.
No refunds will be issued for partial months or unused portions of a membership.
6. Refund Process:
To request a refund, members must submit a written request explaining the reason for the refund along with any supporting documentation.
Refund requests should be sent to [firstname.lastname@example.org].
Refunds are subject to review and approval by Center Court Pickleball Club.
7. Contact Information:
For any questions or concerns regarding the checkout process, purchases, or refunds, please contact our customer support team at email@example.com or 480-219-9753.
8. Changes to Policies:
Center Court Pickleball Club reserves the right to update or modify these policies at any time. Please check this page periodically for any changes.
Thank you for choosing Center Court Pickleball Club. We appreciate your business and strive to provide you with a positive shopping experience.
Effective Date: [1/1/2024]